The Agency makes the following communication channels available to citizens and users, and invites them to make responsible use of these means for filing PQRSDF.
In-person channel
Main office: Carrera 7 No. 75-66 Floors 2 and 3, Bogotá D.C., Colombia. Open Monday through Friday from 8:00 a.m. to 5:00 p.m.
Correspondence Office: Carrera 7 No. 75-66 Floor 2, Bogotá D.C., Colombia. Open Monday through Friday from 8:00 a.m. to 5:00 p.m. at 4:00 pm
Telephone channel:
Anti-corruption line, citizen service and appointment scheduling: (+57) 601 255 89 55
eKOGUI line: (+57) 601 794 58 44
Directory of agencies
Virtual channel:
Email for PQRSDF: agencia@defensajuridica.gov.co
Email for judicial notifications: notificacionesjudiciales@defensajuridica.gov.co
THIS EMAIL IS FOR SOLE AND EXCLUSIVE USE FOR NOTIFICATIONS OF JUDICIAL AND ARBITRATION PROCEEDINGS in accordance with the provisions of Circular
No. 1 of January 2, 2024
Single Attention Form
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